PRIVACY POLICY
Flourish with Deborah
Last updated: May 2026
Flourish with Deborah is committed to protecting your privacy and handling your personal information with care, transparency, and in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a booking, attend an event, or interact with our business.
WHO WE ARE
Flourish with Deborah
Owner: Deborah Cunningham
Website: www.flourishwithdeborah.com
Email: [email protected]
WHAT INFORMATION WE COLLECT
We may collect the following personal information:
Information you provide directly
- Full name
- Email address
- Telephone number
- Billing address
- Booking details
- Payment information (processed securely by third-party payment providers)
- Emergency contact details where relevant
- Health or wellbeing information you voluntarily provide to help us deliver services safely
Automatically collected information
When you use our website, we may collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
Marketing information
If you choose to subscribe, we may collect:
- Email address
- Preferences and engagement with our communications
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and manage bookings
- Deliver classes, workshops, retreats, and wellness services
- Communicate important booking information
- Provide customer support
- Send appointment reminders
- Process payments
- Improve our website and customer experience
- Send newsletters or marketing communications where consent has been provided
- Meet legal or regulatory obligations
- Maintain safe delivery of services where health information is relevant
LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process personal data under the following lawful bases:
- Contractual necessity (to fulfil bookings and deliver services)
- Legitimate business interests (business operations, service improvement, customer communication)
- Consent (email marketing and optional communications)
- Legal obligations
- Vital interests where health and safety are relevant
HEALTH INFORMATION
Some services may require you to voluntarily disclose relevant health or wellbeing information.
This information is treated with additional care and used only where necessary to:
- ensure your safety
- assess suitability for participation
- provide appropriate support
By providing this information, you consent to its use for these purposes.
PAYMENT INFORMATION
Payments are processed securely through trusted third-party providers.
Flourish with Deborah does not store full payment card details.
THIRD-PARTY PLATFORMS
We may use trusted third-party providers to deliver our services, including:
- Momence (booking platform / CRM)
- Stripe or other payment processors
- Email marketing providers
- Website hosting providers
- Analytics providers
These providers may process your data in accordance with their own privacy policies.
MARKETING COMMUNICATIONS
If you opt in, we may send newsletters, offers, updates, and event information.
You can unsubscribe at any time by:
- clicking the unsubscribe link
- contacting us directly
We will never sell your personal information.
DATA STORAGE & SECURITY
We take appropriate technical and organisational measures to protect your personal data.
While no system can guarantee absolute security, we work with reputable platforms and take reasonable precautions to safeguard your information.
HOW LONG WE KEEP YOUR DATA
We retain personal information only for as long as necessary to:
- provide services
- meet legal obligations
- resolve disputes
- maintain business records
Health-related information will only be retained where reasonably necessary.
YOUR RIGHTS
Under UK data protection law, you have the right to:
- access your personal data
- request correction of inaccurate information
- request deletion of your data
- restrict processing
- object to processing
- request transfer of your data
- withdraw consent at any time where consent is relied upon
To exercise your rights, please contact us.
COOKIES
Our website may use cookies and similar technologies to improve your experience and collect website analytics.
You can manage cookie preferences through your browser settings.
A separate Cookie Policy may also apply.
CHILDREN
Our services are generally intended for adults unless specifically stated otherwise.
We do not knowingly collect personal data from children without appropriate consent.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
CONTACT
If you have questions about this Privacy Policy or your data, please contact:
Deborah Cunningham
Flourish with Deborah
Email: [email protected]
If you remain unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk
